The difficulties of measuring performance in service industries are those features that distinguish manufacturing from service industry. Though performance management is on its own problematic in complex modern organizations but the current trend of organizations wanting to be seen as lean and virtual has compounded the problem. Companies that would be classed as pure manufacturing […]
Archives for June 2015
Limitations of Qualitative Aspects of Performance Management
Performance management nearly lost its vibe when it was all about number crunching. All thanks to the introduction of qualitative elements of performance appraisal. Having some qualitative elements in performance management models have gained global acceptance due to the fact that basing performance measurement and management purely on financial and quantitative terms have created rooms […]
