The best business strategy is to think beyond compliance you will agree with me that quality always save money. The aim of strategic thinking and planning is to gain sustainable completive advantage. Ok, if strategy planning is all about gaining that completive advantage, why then do many businesses simply engage in ticking off the box exercise when it comes to being compliant?
I recently attended an IT security workshop when participant were encourage to aim beyond what the standard and regulation say. This strategy will definitely improve the company’s chance of meeting the long term objective of a company.
The aim of this article is to provide useful tips on how to beyond compliance therefore achieving success that would stand the test of time.
8 tips on how to be compliant
- treat customer fairly
- have a well drafted company compliance policy and procedure framework
- continuing educating your workforce
- get the best hand on the job
- use high quality material
- cautiously refine and modify your processes
- have dedicated quality check team
- keep breast with the relevant and legislative and regulation
Be aware that the tips that are shared in this article are not exhaustive. These are what I have applied in my business and that of the clients that I closely worked with to ensure that total quality is achieved in their businesses. The logic is simple, do it right and worry less.
A major energy company in the UK was recently fined by OFGEM to compensate customers for mis-selling. This cost would have been avoided if the sales agent that made the sales were properly trained.
Successful business knows that integrating compliance into the overall strategic planning of an organization is the way forward.